May 2017
Though credit unions typically cater to a group of people with common interests, it’s undeniable that the members within that group differ vastly.
Read MoreApril 2017
Most credit union members look to their financial institution for helpful advice on money management. It’s up to you to make best practices readily available and known to your member base.
Read MoreApril 2017
It’s a credit union’s responsibility to ensure its members’ personal and financial information is secure at all times. But one vulnerability that’s notoriously difficult to control is how your members behave online.
Read MoreApril 2017
Following the Great Recession, it was clear that something needed to change to protect consumers and their finances. The result was the Dodd-Frank Wall Street Reform and Consumer Protection Act, which was signed into law in July 2010.
Read MoreMarch 2017
Every credit union experiences change over its lifetime. Members come and go, branches are added and industry trends serve as a catalyst to evolving best practices.
Read MoreMarch 2017
Trust is key in any relationship – including that between consumers and their financial institutions. For credit unions, this need hasn’t been much of a problem, as many consumers view these community-oriented institutions as ones they can count on.
Read MoreMarch 2017
Consumers have a wide and seemingly endless range of possibilities of credit cards, each one competing for their business. To bring in new members, or convert existing members to your union’s credit card, it’s crucial that you offer programs that will create excitement and interest.
Read MoreMarch 2017
It’s no secret that the EMV transition was met with confusion and consumer complaints. But more than a year after the liability shift went into effect, the benefits of the new technology are starting to show. According to data from MasterCard, fraud is decreasing in the wake of EMV’s implementation.
Read MoreFebruary 2017
The payments industry has evolved significantly over the past several decades. As more options are offered to consumers, it’s important that credit unions change with the industry to remain relevant and competitive.
Read MoreJanuary 2017
As more consumers rely on mobile and online banking, it’s crucial that financial institutions prioritize cybersecurity. Credit unions and banks that don’t stay up to date on the latest security measures don’t just put their business at risk – they also jeopardize the personal and financial information of their members.
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