We know that credit unions face a demanding market place for their services. Our role is to make your life easier. We bring together some of the most talented and thoughtful people in the industry and mix in a little “magic” called caring. Created by credit unions for credit union, MAP is committed to a single idea that service is what sets credit unions apart from other financial institutions. We deliver the kind of service credit unions want and expect for their members.
We share in your passion for serving your members and we demonstrate that passion by offering the industry’s best payments solutions combined with unparalleled service to you and your members. As the nation’s only aggregator of the Visa Debit Processing Service platform for credit unions, Member Access Processing is in the forefront of providing industry-leading products and services to credit unions. MAP’s special role in the marketplace provides our client credit unions the unique opportunity to leverage the Technology, Security, and Service of Visa for their members.
Industry-leading authorization approval rates: A reliable and secure single point of access for our authorization services helps you create efficiencies and deepen consumer relationships. We partner with you to create precise authorization and fraud strategies based on your risk tolerance. On average, DPS clients have a 1% higher authorization approval rate.* Our authorization services are in redundant data centers and dual-processing environments, providing reliable and trusted payment services.
Full suite of integrated value-add services
Contact Centers
Visa operated 24/7 contact centers provide support for card activation, PIN set/reset, lost/stolen cards, tokens, fraud, mobile and more
Dispute Management Services
We provide multiple options, from shared support to using Visa to manage on your behalf
Card Management
We provide an array of solutions, ranging from you owning the relationship with the vendor to using Visa to manage the entire process and relationship with the vendor
Consulting
We partner with you to create fraud and risk strategies, campaign solutions, API integration and more, based on our payments industry knowledge and experience