Member Access Processing

Working with industry-leading technology companies and service providers, we leverage core competencies to deliver the most innovative and practical solutions to client credit unions.

MAP Training Solutions

We provide comprehensive training for the life of our agreement with client credit unions. MAP is your first point of contact for all your training, client services and implementation research.

Training Center

Visa University

At MAP, we are committed to delivering exceptional service and maintaining our 10-1 client-to-service manager and 20-1 client-to-strategic relationship manager ratios. That means our teams grow alongside our clients to help ensure we go beyond just providing a service but rather an experience. Learn more about our newest team members and employee anniversaries.

MEET THE NEWEST MEMBERS OF THE MAP TEAM

Kylen New – Technical Implementation Specialist

Ebony Davis – Client Services Specialist

Tracy Spiers – Vice President, ePMO and Delivery

Lynn Keller – Client Services Specialist

Tom McDonald – Director, Relationship Management

Jeff Helblig – Director, Relationship Management

HAPPY ANNIVERSARY!

CELEBRATING 1 YEAR

Donna Wetjen – Implementation Specialist

Brushae Stinson – Implementation Specialist

Amanda Harper – Associate Trainer

Andrea Rusnak – Chief Strategy Officer

Mildreth Claudio – Client Services Specialist

AJ Troyer – Director, Relationship Management

Alexia Cummings – Director of Client Services

CELEBRATING 2 YEARS

Todd Gengenbach – Chief Information Officer 

Carrie Gautsche – Sales Director

Steve Bone – President and CEO

Michael Benavides – Accounting Specialist

CELEBRATING 3 YEARS

Mary Farrington-Brown – Director, Implementations

CELEBRATING 4 YEARS

Melissa Poirier – Fraud Services Analyst

CELEBRATING 5 YEARS

Sarah Dela Cruz – Director, Implementations

Brandon Stelly – Senior Fraud Services Analyst

CELEBRATING 6 YEARS

Alex Maring – Marketing and Communications Manager

CELEBRATING 8 YEARS

Jeff Aipperspach – Vice President, Product Services

CELEBRATING 24 YEARS

Joyce Carter – Chief Customer Officer

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