Member Access Processing

Working with industry-leading technology companies and service providers, we leverage core competencies to deliver the most innovative and practical solutions to client credit unions.

MAP Training Solutions

We provide comprehensive training for the life of our agreement with client credit unions. MAP is your first point of contact for all your training, client services and implementation research.

Training Center

Visa University

NAVIGATION NOTES FROM STEVE BONE, CEO

This past September, MAP had the honor of welcoming 150 attendees representing 40 credit unions and 15 partners and sponsors to UConference 2024. This year’s theme, “The Road Forward” provided an opportunity to showcase MAP’s collective ambition and unwavering commitment to exceptional service and growth for our client credit unions.

We believe in providing an experience not just a service. We’re committed to building relationships and are grateful for the support of all our partners, sponsors, credit unions and speakers. Truly, we could not have done it without you.

Experience Our CUSO, Challenger Brand Difference

As a Credit Union Service Organization (CUSO), we are proud of our unique identity. Our size and agility allow us to move quickly, innovate consistently, and stay deeply connected to our clients. We relish our role of being owned by credit unions and serving credit unions. It allows us to understand the unique needs of our credit unions and reinforces our dedication to their success. That is a responsibility we take seriously.

As a Challenger Brand we punch above our weight because we must – and we love it. We are not content with the status quo and we do not shy away from chasing big ambitions. This mindset has shaped us into the organization we are today and it is why we remain committed to maintaining our 10-1 client-to-service manager ratio and 20-1 client to strategic manager ratio. No other payments provider makes these kinds of guarantees, but MAP does because quality and care of our credit unions is and always has been paramount.

Explore The Road Forward | MAP 2.0

During the conference, we shared a look into the future of payments and introduced our vision of MAP 2.0 which includes: streamlining our services into three business lines —MAP Data, MAP Digital, and MAP Defense. 

Through MAP Data, we aim to help credit unions create more personalized, responsive experiences for their members. MAP Digital focuses on modernizing and simplifying payment processes, and MAP Defense ensures that we’re protecting every transaction with cutting-edge security. These three areas allow us to grow with our credit unions and partners to continue delivering the level of service and innovation expected you have come to expect from MAP and what we believe payments should be: fast, flexible, frictionless, and fraud-free.

Over the past 25 years, MAP has continuously adapted to the changing landscape of payments. By leveraging the best people, processes and tools, MAP ensures it runs optimally as an organization that continues to evolve and grow together with its client credit unions, partners and friends.

Our team at MAP is excited about the future. To all of you who’ve joined us on this journey – thank you for your trust and partnership.

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