Member Access Processing

Working with industry-leading technology companies and service providers, we leverage core competencies to deliver the most innovative and practical solutions to client credit unions.

MAP Training Solutions

We provide comprehensive training for the life of our agreement with client credit unions. MAP is your first point of contact for all your training, client services and implementation research.

Training Center

Visa University

MAP CEO Steve Bone kicked off UConference 2024 welcoming 150 attendees representing 39 credit unions and 15 partners and sponsors! This year’s theme, “The Road Forward,” showcases MAP’s collective ambition and unwavering commitment to exceptional service and growth for its client credit unions.

The Future Is Now. Here's Your MAP

Held against the backdrop of Bellevue, Washington, the intimate setting delivered the opportunity for attendees to:

  • Learn from industry experts and gain insights on the latest trends and innovations in payments
  • Foster meaningful connections and collaborative discussions while practicing their swing at a Topgolf social event
  • Explore ways to help serve their members and grow their card portfolios

“We believe in providing an experience not just a service, and this year’s UConference is a testament to that belief,” said Steve Bone, CEO, Member Access Processing (MAP). “We appreciate the support of all our partners, sponsors, credit unions and speakers – we could not have done it without you.”

MAP 2.0 | The Road Forward

In a discussion about the future of payments, Bone unveiled MAP’s streamlining of service and solutions along three business lines of MAP Data, MAP Digital and MAP Defense.

“Our identity as a CUSO and a Challenger Brand is something we relish. Our size and agility allow us to move swiftly, innovate consistently, and stay intimately connected with our clients,” said Bone.  ” Over the next two days, as we embark on this exciting road forward, we have three asks of you: be challengers with us, take home new ideas and have fun.”

Driving Change | Highlights from the Road Forward

Travis Clark, U.S. Economist for Visa Inc., addressed economic trends and their implications for consumer credit and debit markets using Visa’s proprietary data.

Jim Stickley, CEO of Stickley On Security, exposed the inner workings of often overlooked cybersecurity vulnerabilities that are extremely dangerous to both organizations and individuals.

Visa’s Sr. Director, Product Analytics Cammie Floyd and GM of Risk & Identity Solutions for Visa DPS Dustin White, explored the new game and new rules of financial crime investigation and mitigation strategy.

Cheri Perry, Founder and MVP Director of Total Merchant Concepts, made the case for strategic credit union growth by forging strong, lasting partnerships.

Mischa Lumiere, Head of Product and Experience Design at Visa,  emphasized the impact  and opportunity of emerging AI at financial institutions.

Sarah Helgeson, Product Manager at Visa, shared practical insights on implementing faster payments with Visa Faster Payments Gateway by enabling Visa Direct, FedNow, and The Clearing House RTP®

Ryan Blankenship, Sr. Manager of Product at Visa, discussed how digital channels can improve the cardholder experience while improving the credit union’s bottom line.

Matt Canetto, Sr. Director for Visa DPS, addressed chargeback trends and provided a glimpse into the exciting developments on the horizon in meeting client needs in disputes.

Kimberly Young, Product Manager for Visa Data Manager, discussed the powerful impact of Visa Data Manager on different user journeys.

Bob Long,  President of the Americas for Daon, explored the evolving threat of deepfakes and the tools available to detect and prevent fraudulent activities.

RSM US Director Pat Peterson and Principal Aaron Donaldson, shared how to accelerate member adoption through Microsoft 365 tools and technology.

Roadside Memories | Day 1

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